Terms and Conditions

Effective date: 17 October 2026

Version: 2.0

These terms explain how Line Marking Australia ("we", "us", "our") works and apply when you use our website or ask us for a quote. Please read section 1 first. It explains who does your job and who you pay.

1. How Line Marking Australia works

• Line Marking Australia is a lead provider. When you ask for a quote, we pass your job to an independent, vetted line marking contractor who services your area.
• The contractor quotes the job, does the work and issues the tax invoice under their own business name and ABN. Your contract for the work is with that contractor, and you pay the contractor directly.
• Each contractor carries their own insurance, and their details appear on their quote and invoice.
• We stay involved: we handle your enquiry, keep a copy of the quote and job details, and you can contact us at any time if something isn't right.

2. Quotes and pricing

• The contractor's quote sets the price, scope, inclusions and timing for your job.
• Quotes are valid for 30 days unless the quote says otherwise.
• The quoted price is fixed once you accept it, unless the site is materially different from the information or plans the quote was based on. Any extra work is quoted and agreed before it starts.
• The quote states whether GST applies. Contractors that are not registered for GST do not charge it.

3. Payment

• You pay the contractor, using the payment details and terms on their invoice.
• Line Marking Australia does not take payment for the work and never asks you to pay us for it.
• If anyone asks you to pay into an account that doesn't match the contractor named on your quote, please call us on 0417 460 236 before paying.

4. Site access and preparation

• Please give safe, clear access to the site at the agreed time.
• Areas to be marked need to be free of vehicles, stock and debris during the work.
• Tell us or the contractor about existing markings that need removing, so they can be included in the quote.
• The contractor will tell you about any surface preparation the job needs before work starts.

5. Weather and delays

Line marking can't be applied in wet weather or when rain is about to fall. If the weather turns, the contractor will reschedule with you as soon as possible, at no extra cost to you.

6. Quality and your consumer rights

• The contractor is responsible for the quality of their work and for any workmanship warranty stated on their quote. Paint and material warranties are from the manufacturer.
• If something isn't right, tell the contractor and us as soon as you can. We will follow it up with the contractor until it is sorted out.
• Services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

7. Standards

Contractors mark to the relevant Australian Standards for the job, such as AS/NZS 2890.1 (off-street parking), AS/NZS 2890.6 (accessible parking) and AS 1742 (traffic control devices), and to the dimensions on your approved plans. Our contractors hold the approvals and insurance for the work they take on, including VicRoads approval and $20M public liability cover.

8. Our liability

Because the work is done by independent contractors, Line Marking Australia is not the supplier of the line marking work. Our responsibility is for our own service: passing on your enquiry accurately and following up if there is a problem. Subject to section 6, we are not liable for indirect or consequential loss, such as loss of trade, arising from the use of our website or lead service.

9. Cancelling a job

Cancellation terms are set by the contractor and shown on their quote. If you need to cancel or reschedule, let the contractor know as early as possible, and please tell us too.

10. Website content

The text, images and logos on this website belong to Line Marking Australia or are used with permission. Please don't copy them without our permission. Guides on this site are general information, not engineering or legal advice for your site.

11. Complaints and disputes

If you have a complaint, call or email us and we will work with you and the contractor to fix it. If it can't be resolved, either party may refer the matter to mediation before taking other action. These terms are governed by the laws of Victoria, Australia.

12. Changes to these terms

We may update these terms. The version that applies to your job is the one on this page on the day you accepted your quote.

Contact us

• Line Marking Australia
• 240 Plenty Road, Bundoora VIC 3083
• Email: info@linemarkingaustralia.com.au
• Phone: 0417 460 236
• 24/7 quote line (Jamie): 0468 069 002

Last updated: 17 October 2026